דלג לתוכן הראשי

How to create a practice IG calendar that actually works 

Making information governance a manageable, year-round habit - not a once-a-year panic

אנשי מקצוע רפואיים

מאמרי עיון מקצועיים מיועדים לשימוש של אנשי מקצוע בתחום הבריאות. הם נכתבים על ידי רופאים מבריטניה ומבוססים על ראיות מחקריות, הנחיות בריטיות ואירופאיות. ייתכן שתמצא אחד מהמאמרים שלנו מאמרי הבריאות יותר שימושי.

Information governance (IG) can easily feel like a series of compliance checkboxes - DSPT deadlines, annual training, risk logs, and subject access requests. For many practices, it’s something that gets hurried through once a year, often right before the deadline. But IG isn’t just an obligation - it’s a core part of how your practice protects patients, manages data, and maintains trust. Creating a practical, structured IG calendar helps spread the workload, engage your team, and avoid last-minute stress. More importantly, it keeps privacy, safety, and digital hygiene front of mind across the year. Here’s how to build an IG calendar that works for your practice, your staff, and your patients. 

Why you need an IG calendar

Without a calendar, IG tasks are easy to overlook - until something goes wrong. You might forget to renew a data-sharing agreement, delay reviewing policies, or let staff training fall behind. A calendar turns reactive compliance into proactive governance. It helps you: 

  • Spread effort evenly across the year.

  • Build IG into your normal planning and meetings. 

  • Demonstrate accountability to the CQC and your DPO. 

  • Respond more confidently to patient queries or data incidents. 

You’re not creating extra work - you’re redistributing what already needs to happen, in a more manageable way. 

What to include in your IG calendar

A good IG calendar includes a mix of recurring tasks, annual reviews, and ongoing improvements. Tailor it to your practice, but common elements include: 

Monthly or quarterly activities 

  • Spot checks or audits (for example, who accessed which records). 

  • Reminders about secure printing and storage. 

  • Cyber security tips in staff briefings. 

  • IG incident reviews and lessons learned. 

  • Updating the data breach log. 

  • Role-based refresher sessions. 

Annual requirements 

  • Completion of the Data Security and Protection Toolkit (DSPT). 

  • Full IG risk assessment (technical and operational). 

  • Staff IG and cyber training (tracked by role). 

  • Policy and protocol reviews (confidentiality, access, SARs). 

  • Caldicott Guardian and SIRO review/update. 

  • Third-party data processor and DPA check. 

Ad-hoc or event-based tasks 

  • Update IG documentation when new software is introduced. 

  • Conduct post-incident reviews when things go wrong. 

  • Notify staff of national IG guidance changes. 

  • Prep for CQC inspection or DSPT evidence request. 

How to build your IG calendar 

1. Start with key deadlines 

Begin by marking out the non-negotiable annual tasks, such as the DSPT submission date (usually March or June). Add CQC prep windows or known audit cycles.

2. Map recurring tasks 

Decide how often you want to review logs, provide training updates, or audit processes. Monthly or quarterly is usually manageable. 

3. Align with your internal rhythms 

Consider how your IG activities can align with existing meetings, appraisals, or reviews. Could you do a training refresh at staff induction? Discuss incidents at monthly meetings? 

4. Use a visible format 

Whether it’s a shared Outlook calendar, wall planner, spreadsheet, or intranet page, your calendar should be accessible to the whole team — not hidden in someone’s inbox. 

5. Assign ownership

Decide who’s responsible for each task. For example, the practice manager may oversee policy reviews, while the IT lead runs cyber audits. Add initials or teams to each calendar item. 

Making it work in real life 

Creating a calendar is the easy part. The key is to make it something you and your team use. Some tips: 

  • Embed tasks in agendas - for example, “April: check DPA renewals”. 

  • Remind and delegate - don’t rely on memory. Automate prompts or set recurring tasks. 

  • Share results - if you audit printer use and find a risk, feed that back to the team. 

  • Adjust based on incidents - use your breach log or SAR data to inform future focus. 

Templates and tools 

You don’t need to start from scratch. Useful sources include: 

  • NHS DSPT templates

  • ICB or CSU IG toolkits. 

  • Local DPO-provided templates. 

  • MS Excel or Google Calendar with colour-coded reminders. 

Many practices use a simple spreadsheet with columns for task, frequency, month due, owner, and date completed. 

Final word: Make IG routine, not reactive 

A well-maintained IG calendar is more than a to-do list. It’s a sign your practice takes data protection seriously - not just at audit time, but every day. 

When you distribute tasks across the year, across the team, and across different types of activity, you build resilience and confidence. 

It becomes less about fear of inspection, and more about pride in doing things properly. 

 

עדכונים בלעדיים לאנשי מקצוע בתחום הבריאות

הישאר מעודכן עם העדכונים הקליניים האחרונים, תובנות מקצועיות והנחיות מבוססות ראיות. הניוזלטר של Patient Pro אוסף תוכן חיוני לאנשי מקצוע בתחום הבריאות - נשלח ישירות לתיבת הדואר הנכנס שלך.

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תמונת מחבר

Thomas Andrew Porteus, MBCS

HealthTech

MBCS

Thomas writes to inform, inspire, and equip practice leaders and health professionals navigating change, drawing on two decades of hands-on work across the UK health system.

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